For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents or landlords can only charge tenants the following payments associated with a tenancy:
Holding deposits (a maximum of 1 week's rent);
Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000);
Payments to change a tenancy agreement eg. change of sharer (capped at £50 or any reasonable costs);
Payments associated with early termination of a tenancy (capped at the landlord's loss or the agent's reasonably incurred costs);
Utilities, communication services e.g. gas, electricity, internet. TV licence and council tax.
Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate);
Reasonable costs for replacement of lost keys or other security devices;
Contractual damages in the event of the tenant's default of a tenancy agreement; and
Any other permitted payments under the Tenant Fees Act 2019.
Tenant information
In addition to publishing relevant fees, lettings agents are also required to publish details of:
the redress scheme they are a member of; and
the name of the approved or designated Client Money Protection scheme they are a member of (if any).